AJ Tech Policies
Shipping Policy
Last Updated: October 30, 2025
This Shipping Policy applies to all orders placed on ajtech.shop. We are dedicated to delivering your products in a timely and efficient manner.
1. Order Processing Time
- Standard Orders (B2C): All orders are processed and shipped within 1-2 business days, excluding weekends and public holidays.
- Wholesale Orders (B2B): Processing times for bulk or freight orders may be longer. Your account manager will provide an estimated shipping date upon order confirmation.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- USPS Ground Advantage: 3-5 business days
- UPS/FedEx Ground: 2-5 business days
- Expedited Shipping (2-Day): 2 business days
- Overnight Shipping: 1 business day (Order must be placed by 12 PM CST)
Delivery estimates are not guaranteed and may be subject to delays from the carrier.
3. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.
4. Shipping Locations
We ship to addresses within the United States (including Alaska, Hawaii, and US Territories). At this time, we do not ship to P.O. boxes or international addresses.
5. Wholesale & Freight Shipping
For large B2B orders, we may utilize LTL freight shipping. All freight arrangements, costs, and terms will be managed as part of your Wholesale Agreement. Please contact us for a freight quote.
6. Damages & Lost Packages
AJ TECH is not liable for any products damaged or lost during shipping. As per our Terms and Conditions, the risk of loss passes to you upon our delivery to the carrier.
However, we want to help. If your order arrived damaged, please:
- Save all packaging materials and damaged goods.
- Contact us immediately at ajtech.shop/contact so we can assist you in filing a claim with the carrier.
7. Contact
For any questions about our Shipping Policy, please contact us at ajtech.shop/contact.